Privacy Policy
Quadratic Financial ("we," "us," or "our") respects your privacy. This policy explains what information we collect through this website (quadratic-financial.com), how we use it, and the choices you have.
Information we collect
- Information you give us. When you request a free billing review, submit a support ticket, or chat with our assistant, we collect the details you provide — such as your name, email, phone, business type, and the contents of your message.
- Automatically collected information. Like most websites, we may collect standard technical data such as your IP address, browser type, pages viewed, and referring site, including through cookies or similar technologies and analytics tools.
How we use your information
- To respond to your inquiry, provide a billing review, and follow up about our services.
- To operate, maintain, secure, and improve the website.
- To detect and prevent fraud, spam, and abuse.
- To comply with legal obligations.
Service providers
We use trusted third parties to run this site and process inquiries, including Amazon Web Services (hosting, storage, and email delivery) and Google reCAPTCHA (spam protection on our forms, subject to Google's Privacy Policy and Terms). These providers process information on our behalf.
The website assistant (Nova)
Our AI assistant answers questions from a fixed knowledge base and can pass your details to our sales team when you ask to be contacted. Conversation content you share may be stored to follow up with you. Do not share sensitive account or payment card details in the chat.
Sharing
We do not sell your personal information. We share it only with our service providers as described above, when required by law, or to protect our rights.
Data retention & security
We retain inquiry information for as long as needed to follow up and for our legitimate business and legal purposes, and we use reasonable administrative and technical safeguards to protect it.
Your choices
You may request access to, correction of, or deletion of the information you submitted by contacting us. Depending on your location, you may have additional rights under applicable privacy laws.
Contact
Questions about this policy? Email support@quadratic-financial.com or call 1-888-593-2009.